Shipping policy

Shipping Policy

  • All orders are processed within 3 business days.

  • Packages are shipped in discreet packaging. No external product names or logos.

  • US shipping only at launch.

  • Standard shipping: 3–7 business days depending on carrier.

  • Tracking information is provided via email and/or SMS once your order is shipped.

  • We are not responsible for delays caused by carriers, incorrect addresses, or customs holds.

If your order arrives damaged or incorrect, contact support@getdeepnow.com within 7 days of delivery for assistance.