Shipping policy
Shipping Policy
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All orders are processed within 3 business days.
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Packages are shipped in discreet packaging. No external product names or logos.
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US shipping only at launch.
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Standard shipping: 3–7 business days depending on carrier.
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Tracking information is provided via email and/or SMS once your order is shipped.
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We are not responsible for delays caused by carriers, incorrect addresses, or customs holds.
If your order arrives damaged or incorrect, contact support@getdeepnow.com within 7 days of delivery for assistance.